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FAQ

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Top Questions

  • Do I need to credit or attribute Intermorphic for any recordings I make with Mixtikl?

    Of course not! However, please do ensure you comply with the licence terms for any Tiklpak and/or 3rd party content you use in your recordings.

  • Can I use Mixtikl recordings for commercial use?

    Yes, but please see the answer here.

  • Can I upgrade to Mixtikl 5 for iPad, iPhone or iPod touch, for free, now that it is released?

    If you have purchased Mixtikl from the App Store then yes, you can!

    • Simply download the Mixtikl 5 update from the App Store.
  • Can I upgrade to Mixtikl 5 Desktop Standalone for Windows, for free, now that it is released?

    If you purchased a licence for Mixtikl Standalone or Full 1.x, 2.x , 3.x or 4.x, then yes, you can!

    • Simply download the Mixtikl 5.0 software from our website, install it, and your old licence key should work fine.
  • Can I upgrade to Mixtikl 5 Desktop Audio Plugins for Mac / Windows, for free, now that they are released?

    If you purchased a licence for Mixtikl Standalone or Full 1.x, 2.x , 3.x or 4.x, then yes, you can!

    • Simply download the Mixtikl 5.0 software from our website, install it, and your old licence key should work fine.
  • Can I upgrade to Mixtikl 5 Desktop Standalone for Mac, for free, now that it is released?

    If you purchased a retail (not Academic) full product licence Megabundle or Mixtikl 4.x Standalone or Full for Mac on or after 9th July 2011, then yes, you can! We will be happy to provide you a promo code to Mixtikl 5 for Mac if we receive your request for it by Feb 1st 2012.

    • Requesting your code: To request a promo code please contact us via our contact form using "MT5PROMOCODE" for the subject and include your Order Number, date of order, country of residence and the email address you used for your order. We generate each code manually, so please allow us a few days to get the code to you. If you have submitted the form and within a few days and have not had a response please contact us again.
    • One Promo code per Mixtikl for Mac customer: Please note that we will only send out one promo code per Mixtikl for Mac customer and it is personal to you. If the promo code does not reach you for any reason let us know and we will try to send it again.
    • Promo code expiry: Promo codes must be used within a short period, and if you do not redeem the promo code within the time advised in our email to you, then we will not be able to issue you another.
    • Mixtikl fans: Please note that if you use a promo code to activate your Mixtikl for Mac then you will be unable to leave a review (sorry, but it is an Apple condition about promo codes). If you are a real fan of Mixtikl, and would like to leave a review to show your appreciation (which we would greatly appreciate, too!), then you will instead need to purchase a copy. OK, we know that is a big ask, but we try to keep the updates flowing regularly and we try to keep our prices keen! You would get our eternal gratitude, and you will know that you have encouraged us to continue development (which we would do anyhow, of course)!
    • Why is Mixtikl 5 for Mac only available from the Mac App Store?: It is a good question and we thought long and hard about it. Buying software from the Mac App Store is simple and updates are so easy, and we like buying software that way ourselves. We think it probably helps reduce piracy and have read many forum posts about how people increasingly prefer to buy this route for a number of reasons, so we decided to do it - even though we actually make less money per sale doing it this way. When Windows 8 comes out and Microsoft do their store, we will probably go the same route there, too!
  • Why is there no free Mixtikl 5 for Mac promo code for Mixtikl 3 and earlier customers?

    We are 2 guys that develop Mixtikl, and we really try hard to look after our customers and give them free updates and upgrades wherever we feasibly can. The desktop and mobile app markets are still different, where if you want an upgrade from one desktop version of an app to the next major version (e.g. Cakewalk, Sonar or Ableton etc.) then you will generally have to pay for upgrades. In any event, we do also try to keep our prices keen for what we do (for example, Computer Music issue 173 just gave Desktop Mixtikl a "Value Award").

    Developers simply have to find ways to make some revenues to compensate them for all the work they have had to put into developing the upgrades and if they cannot charge for them, that makes it difficult. This is true for a developer of ANY app who continues to work hard to extend their app, whether it be for mobile or desktop. We do know first hand that developing complex software like Mixtikl takes a *lot* of time and effort often for little reward. We believe we have been very generous in the upgrade policy we have adopted so far (see below), but for the forgoing reason cannot promise that we won't have to change our approach as we move forward with new major versions - we will just have to see. This is what we have done so far:

    • If you have purchased Mixtikl 2 for iOS since it came out in 1999, then each of the 18 updates/upgrades since and right up to Mixtikl 5 (i.e. 3 major versions!) has been a free update.
    • If you have purchased Mixtikl for Windows desktop since Mixtikl 1 came out in 2008 then each of the 22 updates /upgrades since and right up to Mixtikl 5 (i.e. 4 major versions!) has been a free update.
    • If you have purchased Mixtikl for Mac desktop since Mixtikl 1 came out in 2008 then each of the 21 updates/upgrades since and right up to Mixtikl 4 (i.e. 3 major versions!) has been a free update.
    • If you bought Mixtikl 4 then you can get a free update (promo code) to Mixtikl 5. The primary reason we have not done the same for Mixtikl 1-3 is that we have now moved Mixtikl to be available only from the Mac App Store and Apple only allow a small number of promo codes to be generated per app (which is the only route open to developers to migrate customers for free to apps available via the Mac App Store where updates will be much easier). In addition, Apple do not allow "upgrade pricing", which means it is all or nothing -i.e. free or full price, and we never get to know from Apple who has purchased, either. The only way we can move a customer to the MAS for free (as there is no way to do upgrade pricing) is buy issuing a promo code, and that involves admin in generating, checking eligibility and issuing each promo code, which is precious time spent which we felt would be better allocated to further extending the app.
    • For the reasons given above, Customers who have purchased Mixtikl for Windows should also expect there to be a cost to purchase a version when it is a available from the Windows store.
  • How do I redeem an App Store promo code?

    Please look at this page on how to redeem codes: https://support.apple.com/kb/HT4480

    Also, this link should take you to an iTunes redeem page.

  • Where are my mixes and Tiklpaks on Mac with Mixtikl 5?

    Important note for Mac Mixtikl <=V4 customers who have moved to Mixtikl 5 for Mac:
    You will have to move the contents of this folder:
    ~/Documents/intermorphic/mixtikl
    to here:
    ~/Library/Mixtikl/intermorphic/mixtikl

  • How do I re-install an older version of Mixtikl for Mac?

    If you have deleted e.g. Mixtikl 4 Desktop from your Mac and installed the Mixtikl 5 Plugins and then try to re-install Mixtikl 4 for Mac (as you have sensibly made a backup) then you may find you get the message "Intermorphic Mixtikl can't be installed on this disk. A newer version of this software already exists on the disk."

    Ultimately it is down to Apple's decision not to expose uninstall options in the menu somewhere!

    Solution:

    • Close any installer you might have open
    • Open the Terminal application (under Applications -> Utilities -> Terminal)
    • Paste these 4 lines into the Terminal window:
      • sudo rm /var/db/receipts/com.intermorphic.mixtikl.plist /var/db/receipts/com.intermorphic.mixtikl.bom
      • sudo rm /var/db/receipts/com.intermorphic.mixtikl.plist /var/db/receipts/com.intermorphic.mixtikl.plist
      • sudo rm /var/db/receipts/com.intermorphic.mixtikl.plist /var/db/receipts/com.intermorphic.mixtikl_plugins.bom
      • sudo rm /var/db/receipts/com.intermorphic.mixtikl.plist /var/db/receipts/com.intermorphic.mixtikl_plugins.plist
    You can then install your older copy of Mixtikl!

    Note: the first time you enter the "sudo" command-line, you'll be prompted to enter your password.

    Explanation: the "sudo" command tells the system to run the command that follows with an administrative level; otherwise, you wouldn't be able to remove the (hidden) receipt files that are blocking your re-installation of the older version.

  • How do I create a mix?

    It is very easy! Launch Mixtikl, and from the Menu screen (if you are in the mixer screen press the top left Menu tab) select the New button. From the list that pops up choose one of the installed Paks (e.g. GenMix 1) and then select New Random from the next list. Mixtikl will create a new mix for you, which you can tweak further by tapping the various cells. See the Mixtikl User Guide or Mixtikl Video Tutorials for more help!

  • No sound from mix or track?

    • Check the Mixtikl audio output is going to where you want it to:
    • Check the volume output settings of your Mac/Win PC or iDevice (device volume buttons and also see AirPlay Figure 3 above - try also using headphones to make sure you can hear something)
    • Check the Mixtikl Global Volume in the Top Display area is not zero (tap piece time at top and then adjust the pop up slider)
    • Try loading and playing a Demo Mix from e.g. Tikpak GenMix 1 - Mixtikl Menu > Open > Demo GenMix 1A and the press the Play button.
    • Ensure mix is playing (play/stop button will be orange)
    • Ensure the relevant track rule is set to looping/sequence and not trigger/one shot (which shows as an exclamation mark on the right (col 7)
    • A Content Cell will show as red if the content cannot be found (and so cannot play)
    • Check track is not muted (M column 2)
    • Check another track is not soloed (S in column 2) and the track in question is not also soloed
    • Check track volume is not zero (black bar, column one)
    • If using generative content, sometimes takes a while to play
    • If using FX, check the Wet and Dry settings (try making Dry maximum just to check)

  • How do I tweet a mixtikl (export a mix as a tweet) in Mixtikl?

    It is very easy, and you will need to use Mixtikl (Full). Create your mix in Mixtikl (Full) using content from any of the included TiklPaks or in-app purchased Tiklpaks.

    Then, from the Menu, select Export > "mixtikl" to Clipboard. Your mix is then copied to the clipboard and you see a pop up message. You are advised there are 2 formats, one for pasting into a tweet where the tweet app will auto-shorten a link for you, and the other where you want to paste it into an email or shorten yourself by using one of the URL shortener services (this is in case the tweet app does not auto-shorten correctly).

    1. OK button - Mixtikls for tweeting via a tweet app that auto shortens URLs:
      • Desktop tweet clients (e.g. Twitter, Tweetdeck) and mobile clients (Twitter for iPad/iPhone/iPod touch) will automatically shorten a link for you after you have pasted it into a tweet, so you do not need to do the shortening yourself (yay!). In that case, just press the OK button and the mixtikl is on the clipboard ready for you to paste into such a tweet.
      • Important Note: The "Tweet" button on the desktop Twitter client gets hidden off screen if your mixtikl is over 1,850 chars or so. Don't worry, you can select the tweet button (to send the tweet) by pressing Cmd + Enter (Mac) and Ctrl + Enter (Win)!
    2. Cancel button - Mixtikls for emailing etc. or where you want to choose a URL shortener service:
      • If you want to export a mixtikl for an email press the Cancel button which will copy that mixtikl to the clipboard for you to use.
      • If instead you want to shorten the URL yourself before pasting into a tweet, then:
        • In case you are wanting to find a shortener service, Mixtikl will open a webpage with a list of shortener services. Choose one, and when at the shortener site, simply paste the mixtikl (a URL) into the box for shortening URLs. TinyURL (http://tinyurl.com) seems to be able to shorten URLs of any length (i.e. big ones), whereas some services will not shorten them.
        • Note: If you get a message saying the URL is too long to shorten (sometimes happens on mobile), either try using a different service (such as TinyURL) or try using the "Full" view of the service (if on mobile) rather than the "mobile" view.
        • Then, copy your shortened link and paste into a tweet, remembering to also include @mixtikl in the tweet (see below).

    When someone clicks on your mixtikl (which is a link) in your tweet, then:

    • if they are using an iDevice and have Mixtikl or Mixtikl Free on their iDevice, it will load and play the mixtikl;
    • if they are using a PC and Mixtikl Desktop Standalone is installed, then it will be launched to play the mixtikl;
    • if they do not have Mixtikl, they just need to get Mixtikl and install it and try it again.

  • How do I ensure people can easily find my tweeted mixtikl? What is the best tweet format for a mixtikl?

    Just simply tweet the mixtikl string that you export.

    Note: If you want to refer to Mixtikl as a product, then instead or in addition please use "#mixtikl" or "#Mixtikl".

    Note: Put #test in your tweet if you are tweeting a test mixtikl and don't want it to appear on the Intermorphic website searches or in the pages displayed from "Mixtikl > Menu > More > Tweeted mixtikls".

  • Can I use or mix my own loops in Mixtikl?

    Yes, Mixtikl is a 12 track mixer that supports use of your own loops, and you can use an FX (e.g. EQ) on each track as well as one FX globally (all subject to device capabilities e.g. processor and memory). Loops must be in WAV or OGG format. For further details see: Using Add on Content and Transferring files.

    Note: Tweeted mixes should NOT reference loops or recordings you have created, imported or are not otherwise available in an Intermorphic Tiklpak. This is because other people will not have or be able to have access to that loop/recording on their device, and so will not be able to hear it!

  • I'm a satisfied Noatikl user. Is it useful for me to buy mixtikl? What is the difference between Mixtikl and Noatikl?

    Whether or not it would appeal, depends on to what end you're using Noatikl; and to what end you'd *like* to use Noatikl.

    Mixtikl includes a Noatikl music engine. But it adds a lot to the Noatikl party. It lets you work more quickly with generative music, by focusing on higher-level issues, without focusing as much on the process of setting-up generative rules and parameters.

    And Mixtikl is about generating sounds, so includes its own sound generators (Partikl)- whereas Noatikl is a pure MIDI engine that you configure to attach to your own sound sources (e.g. to VSTi synths in your desktop workstation).

    In Mixtikl, you're taking pre-authored Noatikl content that has pre-attached sounds (and maybe audio loops!), tweaking sound FX in real-time, and throwing them all together into a generative melting pot. Mixtikl's version of the Noatikl engine combines the composition process for all ongoing internal Noatikl pieces, to give a single unified generative output stream - an *audio* stream - where everything "just works".

    There is so much content in Mixtikl that you can spend a very, very long time simply using pre-build content/fx and hanging various items together - generally having a blast.

    Of course, you can also pull-in your *own* Noatikl content, attach sounds (using Mixtikl's built-in Partikl synth), and have a blast mixing-up your own custom Noatikl content with the pre-built content we provide in Mixtikl.

    You can also use Mixtikl to create audio recordings, that you can pull-in to your wavetable synth in your workstation, and then have Noatikl drive...

General Questions

  • Is there a Manual / User Guide?
    Yes, see here for the online/web version; see here for the PDF version (<2Mb) to read offline. We update this with each release.
  • Are there any Video tutorials?
    Yes, see here. We will be adding other videos and updating the current ones.
  • Can I get more content for Mixtikl?
    Yes, see here for the current range of Tiklpaks.
  • Can I use my own content in Mixtikl?
    Yes, see here for how to make Paks.
  • Are you regularly updating Mixtikl?
    Yes, and we are going as fast as we can!
  • Can I upgrade my Mixtikl V1 licence to a V2 licence for free?
    Yes, we are allowing customers to upgrade for free. Please contact us and provide your original order details.
  • Can I run Mixtikl under Linux?
    Yes, please see details here.

iPhone / iPad / iPod touch

  • Help, Mixtikl has crashed on me. How to I report it?

    We try as hard as we can to make Mixtikl stable. If Mixtikl does crash on you, please do send us a crash log so that we can investigate and try to fix the problem (for all users). Please remember to tell us what you were doing when you had the crash.

    Here is how you get the crash log files:

    • Sync your iPhone, iPod Touch, or iPad to iTunes. This will copy the crash logs automatically from your device to your computer.
    • You'll find the Mixtikl crash logs on your computer in one of the following locations:

      Mac OS X: ~/Library/Logs/CrashReporter/MobileDevice/<YOUR_DEVICE> (the tilde ~ in the pathname is a shortcut for your user account name.

      • Note: in OSX 10.7 [Lion] the Library folder is hidden by default, to see it, open Finder select Go from the menu and hold down the Option/Alt key and the Library folder will miraculously appear in the list of folders).

      Windows 7, Windows Vista: :\Users\<YOUR_NAME>\AppData\Roaming\Apple computer\Logs\CrashReporter/MobileDevice/<YOUR_DEVICE>>

      Windows XP: :\Documents and Settings\<YOUR_NAME>\Application Data\Apple computer\Logs\CrashReporter/ <YOUR_DEVICE>

    The log files we want all start with the app name, and have an extension "crash". They are text files that we can read, and give us useful information in tracking-down a crash!

    Please send the tex of your crash file to us via our feedback form, and don't forget to tell us what you were doing when you had the crash! Hopefully we will be able to fix the crash in the next update.

  • My iDevice struggles with some Mixtikl mixes. What can I do?

    The processors in mobile devices are getting faster all the time. For example, Gen 1 iPod touch devices are not as powerful as Gen 2, which are not as powerful as Gen 3, which are not as powerful as Gen 4 etc.

    Whether or not a mix will play fine on your device generally depends on how much processor power and RAM are required. The key elements to consider here are:

    • Audio output quality setting (doesn't change from mix to mix)
    • Number of modular synth based parts being used
    • Number of FX being used
    • Sheer number of parts playing
    • Amount of RAM being used (esp for audio loops)

    You can generally tell when a mix is starting to push your device too hard, as the interface will start to get less responsive and you will get some audio breakup.

    Modular synth based voices (e.g. in particular parts from Gen Mix 5, 6, 7, BellsMetalsArps and Dronemaker 1) and FX are the real heavy hitters, so you need to use them carefully in a mix, and not use too many - and the number you can use depends on your device.

    On a Gen 1 device you should be able to do audio loop based mixes with a couple of FX at 44KHz stereo, but not mixes that use a synth voice, so you are better off at the default 22KHz stereo output. On a Gen 3 and higher iPhone / iPod touch / iPad, for example, you can most of the included Mixtikl demos (which include several effects, synth based voices etc) at 22KHz stereo just fine, and some can run at 44KHz stereo. Try the demo mixes to see what works for you, but you are probably better off sticking to 22KHz stereo output so that most everything plays, and you can always use Mixdown recording to save to 44Khz stereo anything that you want keep keep as a recording.

    The performance issue is a difficult one for us, as we don't want to prevent those lucky enough to have e.g. the latest generation iPhone/iPad/iPod touch or PC / Mac from doing the max that is possible (which does come down to RAM and processor). We could have cut Mixtikl down to only 6 tracks and one content cell per track, and only allowed just global FX, but we felt that going for a lowest common denominator then limited the appeal of Mixtikl.

    Tips to try:

    • Try the included demo mixes at 16KHz stereo, 22kHz stereo and 44Khz stereo (for the latest gen device) - you can change the audio output setting from Menu > Settings > Audio Output. You should be able to get a feel from the number of voices and FX as to what will work OK in a mix on your device. Audio loops have less effect on the processor, so you can have more of them. The Gen Mix 1 - 4 demos should play on all devices OK at 22Kz stereo.
    • Try removing parts from your mix to see if it then plays without breakup:
      • Heaviest processor usage: Dronemaker 1 (all); Gen Mix 5 (all);
      • Medium processor usage: GenMix 6 (most); GenMix 7 (most); BellsMetalsArps (most);
      • Lower processor usage: Gen Mix 1 - 4; audio loops
    • Try removing the mix level FX, and track level FX; and if you have applied any cell level FX, try removing those.
    • Try simplifying any custom sounds if you have used any.
    • Another alternative is to record your mix to an audio file, using Mixdown recording. Whilst this does not happen "live" (so you cannot hear the mix whilst it is recording), you can record the mix at the highest quality mix (e.g. 44Khz stereo). It can take a long time though, especially on older devices.
    • Your last resort is to consider upgrading to a more powerful, later generation iDevice.

  • Can I copy audio, MIDI or other files to my iDevice via iTunes?

    Yes! Please see full instructions here.

  • How do I play Mixtikl through AirPlay / Airport Express / Bluetooth, and why don't I see an AirPlay option?

    See the instructions here.

  • What kind of audio loop files can I import from iTunes.

    Mixtikl supports audio loops in WAV, AU or Ogg format. There are 2 ways you can get loops into Mixtikl:

    1. Via another 3rd party App on your iDevice that supports Sonona AudioCopy/AudioPaste or Apple General Pasteboard (most iDevice music apps support one or the other these days). 3rd party Apps generally only support WAV loops at the moment, though.
    2. Via iTunes Apps File Sharing and Mixtikl Menu > Import having first copied the audio files into iTunes as detailed here under Mixtikl Import

    You can also create zip files of audio loops, and set them up as paks so that they will be auto pitch shifted/timestretched when you use them in a mix (via the Content Cell). See: Mixtikl Pak Maker User Guide. These paks can be imported via the route in 2 above if you have Mixtikl (Full).

  • Can Mixtikl upload recordings to SoundCloud? If not, how can I do it?

    Mixtikl does not currently allow direct upload of recordings to SoundCloud. However, you can get Mixtikl mix recordings onto SoundCloud via another iDevice app that supports copy / paste as well as uploading to SoundCloud.

    One app that can do that is MultiTrack DAW from Harmonic Dog. This app can also compress files to both OGG and AAC format (to save on upload banwidth) AND can send recordings via Email and transfer via WiFi.

    Firstly, decide the audio qualitty you want Mixtikl to record your mix at, bearing in mind that some generative content can really work the processor hard (in some cases too hard to play/record at 44KHz stereo). Mixtikl defaults to 22KHz stereo operation. If you want to change to 44KHz stereo, then go to Menu > Setttings > Audio Output. Select 44KHz stereo, or whatever you want. This setting determines the maximum quality Mixtikl will run at, and you cannot record mixes etc at a higher quality than this setting.

    When you press the mix record button (black spot on top toolbar), you have a setting below called +Options; press this to see all the options and set quality to what you want (noting above); e.g. 22KHz stereo, and set this before you make your mix recording.

    Once the mix is recorded, you get a pop up message asking if you want to copy it to the clipboard. Say Yes.

    Start the MultiTrack DAW app. Tap and hold a blank area in a track and select the blue Paste pop up button. Then select Menu > Help/Sharing/Upgrades and then Email. Select your encoding format and quality, then press send and it will encode and attach it to an email. Or, you can use SoundCloud (you will need to have a SoundCloud account of course!).

  • I want to buy a Tiklpak Collection for my iPhone, but have a PC and not a Mac. Can I?

    From Mixtikl 3.0 or later running on your iDevice, most Tiklpaks are now included. Desktop Tiklpaks purchased before 9th October 2010 can be transferred to your iPhone from your version of Mixtikl for Windows if you have purchased Mixtikl (Full).

  • On my iDevice the Mixtikl UI is slow to respond sometimes?

    When the processor is overloaded the UI can get become slow (slower than normal), and the biggest impact on that is use of FX and of synth based voices (they show as red in the content list). As they are the heavy hitters, then you need to use them carefully in a mix, and not use too many - and the number you can use depends on your device. The other factor in this is that we have had to make some UI compromises to allow Mixtikl to remain truly cross platform.

  • Can I transfer to Mixtikl on my iDevice the desktop Tiklpaks I bought before 9th October 2010?

    Yes you can, and you will first need to have Mixtikl (Full). Locate the desktop Audio Loop Tiklpaks on your PC/Mac and then follow the transfer instructions here. Once you have copied these Tiklpaks ("old Tiklpaks") to your iDevice, you can use content from them in your own mixes and record/save the mixes just fine, and as you would expect.

    • Note only for mix Tweeters: We had to make some changes in Mixtikl 2.3 both for the new tweet feature which uses a new (and better) format and also to allow Tiklpaks to be purchased in-app. These changes meant we had to update the old Audio Loop Tiklpaks to use a different path (the "new Tiklpaks"). As noted above, using content from the old Audio Loop Tiklpaks in mixes and recording them is still fine, but if you want to use the new tweet feature to tweet a mix using content from the old Audio Loop Tiklpaks, or listen to tweets that use the new Audio Loop Tiklpaks, then you will need to in-app purchase the new Audio Loop Tikpaks (i.e. "Loop Essentials").
  • Can I transfer to Mixtikl on my iDevice the Noatikl Templates I bought before 9th October 2010?

    Yes you can, and you will first need to have Mixtikl (Full). As the Noatikl templates never came packaged as a Tiklpak, we would have to send you a Tiklpak for each of the "old templates" you purchased. Please contact us via our contact form, providing your name, order number and email address and we will email you back Tiklpaks of your old templates. Alternatively, you could in-app purchase the new NT Collection 1 (which can also be used for tweeting) and you would not then need to first get the ZipCopy feature.

    • mix Tweeters: If you want to tweet mixes or hear tweeted mixes that use this content then you will need to in-app purchase the new Tiklpaks, see note above.

Desktop PC (Win / Mac / Linux)

  • Why can I not control Mixtikl on my Mac?

    Check (using Audio MIDI Setup under Finder > Application > Utilities > Audio MIDI Setup) that the default input device matches your default output device!

  • How do I launch Mixtikl on my Mac?
    • Select Finder > Applications > Mixtikl
  • Mixtikl crashes as soon as I load it?
    • First try removing Mixtikl, then try re-downloading the latest version and then re-installing to see if you get the same problem.
    • If your problem persists, it is likely a misbehaving 3rd party audio device, or maybe webcam. Try unplugging them all and then retrying Mixtikl.

VST & AU Plugin

  • When I install Mixtikl on Windows, why can't my host software find the installed Mixtikl VSTi plug-in?

    Almost certainly, the issue is that you've not told your sequencer(s) to scan the appropriate folder for the Mixtikl VSTi. The folder in question is (depending on your system). Please refer to the installation page which lists where the VST plugins are installed.

  • How do I use Mixtikl as a VST Plugin?

    For Windows and Mac, you can select Mixtikl from your sequencer as Mixtikl VSTi (win/mac) or Mixtikl AU (mac), depending on the capabilities of your sequencer.

  • Why can't I attach the Mixtikl AU to my Logic track?

    You need to attach the Mixtikl AU to an instrument track, and NOT an audio track. If you try adding to an audio track, the Mixtikl AU won't be listed!

Web Browser Plugin (Win / Mac) [Discontinued]

  • Mac with Safari or Firefox 4: I have the plugin installed, but the webpage gives a message saying it is not installed?

    You must run Safari or Firefox 4 in 32 bit mode. To do this, using Finder go to Applications > Safari or Applications > Firefox and then right click on the icon and select "Get Info". Then, under the heading General, make sure the checkbox "Open in 32-bit mode" is checked.

    If this does not work, then please try removing the Mixtikl and the Mixtikl plugins and then re-installing Mixtikl. See these details on how to remove Mixtikl.

  • Chrome / Mac: I have the plugin installed and I can hear music, but I cannot see the mixer?

    We are looking into this, but do not yet know the answer.

Windows Mobile